As of September 27th, 2021, evolve Federal Credit Union has transitioned onto a new online banking system. 这个更新, more robust system comes with a variety of new features meant to enhance 你的 digital banking experience. We want to thank our members who have already successfully logged into their new system 和 want to invite you to explore all the new amenities now available at 你的 fingertips.
Here are some key features the new mobile app 和 online services will offer:
- Open New 账户
- Link up External 账户
- Card Controls/ Activate Cards
- Person to Person Payments (also referred to as P2P) allows you to conveniently 和 securely pay someone using their mobile number or email address.
- Through DriveWealth (an independent broker/dealer), members can now open different types of 投资 和 退休 accounts 和 manage their assets through the app.
- There are three distinct 闲谈，聊天 选项:
- 生活 闲谈，聊天 - 闲谈，聊天 with an eBanker through messaging
- 视频聊天 - 闲谈，聊天 with an eBanker
- 进化聊天 - 闲谈，聊天 with a Bot
Important Things to Know.
- Members will need to register for the new application 和 will be asked to enter their validation numbers, pick a new username/password, 和 select their security phrases. Click on the login feature from our home screen, then click on enroll to get started.
Please Note: Attempting to use 你的 current username 和 password too many times will result in locking 你的self out of 你的 account for security purposes. You must create a new username 和 password. Your security image may appear incorrect at this time if you have not enrolled in our new system.
- Bill Payees will need to be set up again in order to access the feature. The last day payment will be processed on the old bill payment system is 11/30. To access 你的 old bill pay system, please visit http://www.netteller.com/login2008/Authentication/Views/Login.aspx?returnUrl=%2fepefcu. Please note that you will need to use 你的 old credentials to access our old bill pay system, 和 你的 new credentials to access our new online banking 和 mobile banking systems.
- I can’t access my account/ My account is locked.
If you are attempting to use 你的 old username 和 password, you will not be able to log into online banking. After several attempts, you will be told you are locked out. Please click on enroll to begin the process or registering for our new system. Do not try to access our new system with 你的 old credentials.
- My security image is incorrect, I don’t recognize it.
If you are attempting to access 你的 account using 你的 old username 和 password, you will see an image that is incorrect. This is because 你的 old credentials are now invalid. You must click on enroll to set up 你的 new username 和 password.
- How do I set up bill pay?
Bill pay set-up can be done on 你的 mobile app or through online banking once you have established 你的 new credentials 和 are able to log in.
On 你的 mobile device, you can easily add bill payees using 你的 phone’s camera, simply by taking a picture of 你的 bill. If you need to access 你的 old bill pay account, you can do so here. Please note that any automatic payments you have set up on our old bill pay system will continue to process through the end of November. 因此, setting up payments on our new system before then can result in multiple payments being sent out from 你的 account.
Be Sure to go to the 谷歌玩 or 苹果商店 to 下载 or 更新 你的 进化FCU Mobile App!
Did you know you can load 你的 evolve Federal Credit Union debit card onto 你的 smart phone's 手机钱包? It's a fast 和 safe way to pay while allowing you to make purchases without touching any surfaces. You can send money securely 和 quickly to friends & 和家人. You can also visit the links below to learn more about each of the payment features 和 how to setup 你的 debit 和 credits cards onto 你的 mobile devices!
To learn more about 进化FCU's 手机钱包, you can read the following WhatsUp博客: How-to-Setup 手机钱包 和 3 Reasons to Switch to 进化FCU's 手机钱包.